Results-Based Accountability™
(RBA) and Outcomes-Based Accountability™
(OBA)
FPSI: 1998
11 Things
a Legislature could consider doing
to promote Results Accountability
Here are 11 things a legislature could consider to change the
way people work together, and to improve the measurable well-being of children,
families and communities.
1. Create a special committee to assess the overall
well-being of children and families: There is no need to start by changing
the existing committee structure. It may make sense, however to create a new
standing committee or task force to look at issues of child and family well-being
which cross committee boundaries. For example, no single committee is
responsible for children ready for school or young people staying out of
trouble, or for helping communities deal with coordinating services across
agencies. These matters touch the responsibilities of many committees. A select
committee, with top leadership, could take on the job of looking at how families
and children are doing across these boundaries, and what kinds of actions by
state, local and private partners could make a difference.
2. Establish results and indicators of child and family
well-being: Encourage or require the establishment of a set of (quality of
life) results and
indicators for children and families. Encourage or require reporting at least
annually (and preferably more often) on how children are doing. Encourage or
require the use of baselines (not just point in time reporting) as the way of
assessing progress.
3. Hold a results hearing for one or more results: Choose
one result (such as children ready for school) and hold a hearing. Since the
subject will cross committee lines make it a joint committee meeting. Call
before the committee a panel of department heads and ask:
- What measures do you use to tell if children in this state
are ready for school?
- How are we doing on those indicators?
- Who are the partners who have a role to play in doing better?
- What works to do better (including what's worked elsewhere and no cost low
cost ideas?)
- How do you propose to work together on a joint strategy to improve?
Allow partners to testify. Make this an annual event and get
better each year. If this proves useful, pick a second result for a similar
hearing.
4. Create a family and children's budget: Make this a
requirement of the executive branch budget submission. It shouldn't require more
than a half time position to coordinate production of the first versions of
this. Require the inclusion of all programs which benefit children and families
with children. Require that the budget document get better over time, so that it
includes summaries of spending by functions across agency lines, and analyses of
the short and long term costs and benefits of investments in children and
families. Consider issuing an addendum after legislative action on the budget.
5. Use performance measures to monitor agencies and programs:
Require agencies to select the 3 or 4 most important performance measures for
each program. Use the
5 Step methodology provided by RBA or some other disciplined
approach to separate the wheat from the chaff. Make sure that the measures
address the questions:
- How well are we delivering service?
- Is anyone better off?
This last question is about "client (customer, patient or
student) results." Then ask for the creation of baselines for the most
important measures. Ask agencies to report on how they are doing in relation
to their own performance baseline, what partners have a role to play in doing
better. what works to do better, what is their proposed action plan, and how is
that reflected in the budget?
6. Encourage the creation of cross system collaboratives:
Consider legislation which encourages or requires the creation of local (county
or community) cross system collaboratives. Make sure such collaboratives have
broad representation. Ask collaboratives to establish a set of results and
indicators for children and families in their county or community. Ask them to
take on the challenge of turning one curve this year. Provide support for these
efforts through the state departments and/or the state children's cabinet or
similar structure. Give state agencies the ability to waive rules (bust
barriers) in order to support a local turn the curve effort.
7. Authorize trading fund flexibility for results
accountability: Consider legislation which authorizes the negotiation of a
trade of fund flexibility for results accountability. Look at the work on Iowa's
Decategorization program and work in other states. Allow local collaborative
entities to receive a package of prevention and remediation funds as a block
provided both sides can negotiate appropriate incentives and safeguards.
Make the major incentive the ability to keep savings from remediation and spend
it on prevention. Allow savings to be rolled across fiscal years.
8. Create a cost of bad results analysis: Prepare this
analysis annually and use it to show the financial stakes of continuing on our
current course of escalating remediation expenditures for children and families.
Include all the costs, public and private, federal state and local, of remedial
expenditures we would like to go down (e.g. prison costs, juvenile justice
costs, child welfare costs, welfare costs, etc.). Prepare an analysis of program
expenditures which are today devoted to reducing these costs (e.g.
immunizations, welfare to work, recreation etc.) Require the staff to analyze
and present the most cost effective investments the state can make to
reduce the Cost of Bad Results over the next 10 years. Hold this analysis up to
business investment analysis standards. Consider getting business involved in
supporting this analysis.
9. Create a children and family data and research agenda:
Establish a process to systematically identify the data your state needs to
measure the well being of children and families on a timely basis. Consider what
it would take to create the equivalent of the newspaper's weekly business
indicators report - for family and children indicators. Allocate resources to
move in this direction.
10. Create a "what works" capacity in your state:
This could be based at a university or other support institution. Assemble
usable information on things that have worked to improve the well being of
children and families. Make the information easily accessible, easy to
understand by lay people. Highlight successes in your state. Assist communities
in learning from each other, and replicating successful efforts.
11. Sponsor training opportunities for state and local
partners: Consider training for people in the executive and legislative branches, state and
local collaboratives to learn about results-based decision making, or other
approaches which use data to make decisions. Consider other ways in which to
advance the capacity of state and local partners to do better.