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RBA and ABCD This paper by Dan Duncan, Senior Vice President, United Way of Tucson and Southern Arizona shows the powerful ways in which RBA and Asset Based Community Development (ABCD) methods can be used together. ABCD is one of many other bodies of work that fit well with RBA/OBA. Another example is the work of Jim Collins in "Good to Great." January, 2010
OBA use in the UK: Ageing Well in Dorset: How not to be Invisible: by Robin Cowen (cowen.robin@googlemail.com) An excellent new report on the use of OBA for improving the well-being of older people published in the Journal of Integrated Care, December, 2009. Here's the paper's abstract: "Dorset County Council and partners commissioned a project in 2008 to develop a plan for ageing well in the county that engaged and involved older people. The completed plan has since been supported by Cabinet and the Local Strategic Partnership. The project was carried out using Outcome-Based Accountability (Friedman, 2005), a methodology for focusing on outcomes, and this article describes how it worked to support this strategic development in adult services at a time when it had been in much more regular use in children’s services."
RBA/OBA
Ideas
This
space is intended to help
support the worldwide
community of Results-Based
Accountability (RBA) and
Outcomes-Based
Accountability (OBA)
practitioners. It's a place
for Mark to share notes on a
daily, weekly or monthly
basis that might be of
interest. It replaces the
Google blog site which never
worked very well and is now
discontinued. Your comments
and suggestions for subjects
are
welcome. Recent topics
include:
- Measures
are categorized on the basis
of what question they
answer.
-
Creating results culture
change
- Measuring the success of
population level strategies
- Next
Generation Contracting - Key
Provisions
January,
2010
OECD
3rd World Forum:
The OECD 3rd World Forum
was held in Busan, Korea,
October 27 - 30, 2009. Much
of the conference focused on
the challenge of how to
measure quality of life, and
then use those measures to
drive policy. One
parallel session included a
presentation of the basics
of RBA. Click
here
for copies of papers,
powerpoint and selected web
links. October,
2009
Parody
of a Logic Model:
This is very funny and I
wish I knew who created it.
A paper is in the works on
"The 5 Things Wrong with
Logic Models (and why
everyone hates them)."
Here's a preview: 1) They
start in the wrong place
with means not ends. 2) They
restrict rather than expand
people’s thinking. 3) They
assume life is linear and
causality can be clearly
explicated. 4) They take a
lot of time and paper. 5)
They are not useful.
RBA is a much more complete
framework, and much easier
to understand and use.
September 2009
Next Generation Contracting Provisions: Traditional contracting (or "commissioning" methods work OK when applied to buying units of service (How much did we do?) and quality of service (How well did we do it?). But these methods break down when applied to customer results or outcomes. Here's a description of the content of key provisions of next generation contracts. Click here. April - August, 2009
Trying Hard Is Not Good
Enough:
New lower prices:
Amazon:
$18.95
RLG: $16.95
RLG: $16.95
(incl. free US shipping)
A
new publishing arrangement
with Booksurge.com allows a
reduction in the retail cost
from $24.00. Ordering from
the Results Leadership Group
is the better deal. The book
can still be ordered from
Trafford at the higher
price, so be careful when
placing orders through book
stores.
June, 2009
A new software platform for implementing Results-Based Accountability™ and linking agency performance measures to community indicators: Developed by the Results Leadership Group with technical partner Insightformation. Click here for more information. April, 2009
UK: OBA 101 Workshop WORKBOOK
Version 1.9
(49 pages) This is the document used in all OBA 101 Workshops.
Click here for a
description of the changes.
April, 2009
New Zealand: Results-Based Accountability™ reaps rewards in Hawkes Bay: When Pam McCann made the move from Child, Youth and Family Services to managing Family Works Hawkes Bay, she wanted to find a way of better expressing what they were trying to achieve and what a difference they were making. The opportunity to attend a Results-Based Accountability™ (RBA) workshop hosted by Family and Community Services (FACS) provided her with the solution. Read the full story. (Ministry of Social Development, Family and Community Services Newsletter, March, 2009)
Montgomery County, Ohio releases it's 10 Year
Progress Report.
Partners in
Montgomery County have been using RBA for 10
years to assess the well-being of the people who
live in their community and plan actions to make things better.
One of their turn the curve success stories is
featured in Trying Hard Is Not Good Enough (p.
123). This year's report includes a
congratulatory note from Mark Friedman.
March,
2009
RBA Implementation Self Assessment: This tool provides a more comprehensive look at what it means for a government or nonprofit organization to implement RBA. The new assessment covers language discipline, population accountability and performance accountability and allows a score to be computed. This is still a work in progress and comment are welcome. Note: there is a correction to the version of this released with RBA 101 workshop materials 1.9. Click here for more information. February, 2009
The report includes an excellent set of performance measures, an honest assessment of the story behind the numbers, an action plan, plus a Data Agenda, Research Agenda and Policy Agenda. February, 2009
RBA 101 Workshop WORKBOOK
Version 1.9
(53 pages) This is the document used in all the RBA 101 Workshops.
Click here for a
description of the changes.
January, 2009
OBA Master Class in London on 5 November brought together 160 OBA practitioners from across the UK. Speakers included Mark Friedman, Dame Gillian Pugh, Christine Davies, Rob Hutchinson CBE, Jacky Tiotto, Dr. Andy Gill, Dr. Jocelyn Parry and Steve Pitt. The event was sponsored by the IDeA, and can be viewed in its entirety, including all of the powerpoint presentations at the Local Government Association website. November, 2008
Five New Powerpoint Slide Sets that can help you
teach and use the concepts of RBA/OBA
1.
RBA
in a Nutshell: One page containing the most
important innovations in the framework. Click here
for the
OBA
version.
2.
RBA the Journey Analogy: One page slide that
shows how RBA goes from report cards to action plans
to the end of turned curves.
Click here for the
OBA version. (See this presented at minute 51 of
the London Master Class.)
3.
RBA/OBA Star Exercise: A fun way to teach the
concept of ends vs. means.
4.
Cutting Budgets with RBA (OK, the fun's over):
These slides show the progression from Generating
cut ideas, to Analyzing cut ideas to Deciding what
to cut. Each section displays both traditional
methods and RBA additions.
OBA version
(NEW version 4)
5.
Turn the Curve (TTC) Debriefing Questions: the
questions used in RBA/OBA 101 to discuss lessons
learned from the Turn the Curve Exercise - for use
by trainers, coaches and facilitators.
November/December, 2008
Montgomery County, Maryland: Healthy and Sustainable Communities Initiative and Website The website provides an excellent example of how to use RBA methods to improve environmental quality of life, and illustrates a dynamic way of using the RBA framework to gather community and expert input. June, 2008
Turning
the Curve Stories:
UK Department of
Children, Schools and Families releases report on
Outcome Based Accountability
by researchers David Utting, Alison Painter and Judy
Renshaw.
Turning the Curve Stories
describes the principles of the Outcome Based
Accountability (OBA) framework for planning and
taking action to improve the quality of life and
outcomes for all children (and other populations)
and to improve the performance of specific services,
agencies and service systems. The resource is
accompanied by a series of England-wide case
studies, illustrating how the approach has been
applied.
June, 2008
The
Autumn, 2008 issue of LCSA's quarterly publication
Local devotes 25 pages to "A Conversation
with Mark Friedman" about implementation of Results
Based Accountability. The
Local Community Services Association is the peak body
for 300 New South Wales neighbourhood and
community centres.
June, 2008
SEVEN NEW RESULTS-BASED ACCOUNTABILITY™
SUCCESS STORIES
February
4, 2008
1. Turning the curve on 16 to 18 Year Olds Not in Education, Employment or Training (NEET) in Newcastle, UK: Sara Morgan-Evans, Local Connexions Manager in Newcastle, UK describes her team's multi-year success using Outcome Based Accountability, working with other partners, to produce a significant reduction in this important measure of youth disengagement.
2. Turning the curve on Positive Youth Shelter Discharges from the Spectrum Youth and Family Services Homeless Shelter in Burlington, Vermont: Trine Bech, authored this paper summarizing the exceptional work of the shelter staff and residents using Results Accountability methods to turn a declining trend in rate of positive exits for young people from the shelter. A key to their success was involvement of the youth themselves.
3.
to 7.
Turning Curves, Achieving Results:
Five Annie E. Casey Foundation Fellows
(Craig Levine, Molly McGrath, Brenda Donald,
Dennis Campa and Yolie Flores Aguilar) describe
their successes using Results Accountability to
measurably improve the well-being of children
and families in Essex County, NJ, Chicago, IL,
Washington, DC, San Antonio TX, and Los Angeles
County, CA. Don't miss the inspiring
introduction by Molly McGrath.
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The UK Workshops Page: Outcomes-Based Accountability™
Results-Based Accountability™
ranks better
than Logic
Model, Balanced Scorecard and Six Sigma on complexity of language and readability. What you need to know about Privatization: When government-delivered services are contracted out to for-profit and/or nonprofit providers, it is called “privatization.” While this method has been part of the government landscape for many years, elected officials and government managers often don’t know the basics of when privatization is appropriate and how to make it work. This short paper gives you a candid summary of what you need to know. February, 2007
The End of the Melting Pot
Responsabilidad
Con Los Resultados Para Las Comisiónes Prop. 10 Guía de Planeación Para Mejorar
el Bienestar de Niños, Jóvenes y sus Familias,
Traducción por Patricia Zuluaga June, 2004 |
